Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the legacy destroy_form action on AttachmentsController deletes UploadCache Store records based solely on a user-supplied form_id without verifying that the requesting user owns those records. An authenticated attacker who learns another user's pending-upload UUID can silently remove temporary file uploads before the victim submits their ticket or article. This issue is fixed in version 7.1.2.

Attack Vector Network

Attack Complexity High

Privileges Required Low

Attack Requirements None

User Interaction None

Vulnerable System Confidentiality Impact None

Vulnerable System Integrity Impact Low

Vulnerable System Availability Impact Low

Subsequent System Confidentiality Impact None

Subsequent System Integrity Impact None

Subsequent System Availability Impact None

No CVSS v3.1

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

No EPSS score available.

Exploitation none

Automatable no

Technical Impact partial

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
zammad zammad affected
Version Status Constraints
< 7.1.2 affected —

No data.

No data.

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No data.

Project Subscriptions

No data.

Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://github.com/zammad/zammad/commit/3b755736fdbee8ff6ddf53661d6912d3d3028325 cve-icon cve-icon
https://github.com/zammad/zammad/security/advisories/GHSA-x4f3-367g-m93g cve-icon cve-icon
History

Fri, 25 Sep 2026 20:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Fri, 25 Sep 2026 17:30:00 +0000

Type Values Removed Values Added
Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the legacy destroy_form action on AttachmentsController deletes UploadCache Store records based solely on a user-supplied form_id without verifying that the requesting user owns those records. An authenticated attacker who learns another user's pending-upload UUID can silently remove temporary file uploads before the victim submits their ticket or article. This issue is fixed in version 7.1.2.
Title Zammad: Pending upload deletion bypass via legacy attachment endpoint
Weaknesses CWE-862
References
Metrics cvssV4_0

{'score': 2.3, 'vector': 'CVSS:4.0/AV:N/AC:H/AT:N/PR:L/UI:N/VC:N/VI:L/VA:L/SC:N/SI:N/SA:N'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-09-25T18:38:58.822Z

Reserved: 2026-07-22T23:16:47.752Z

Link: CVE-2026-65828

cve-icon Vulnrichment

Updated: 2026-09-25T18:38:55.459Z

cve-icon NVD

Status : Received

Published: 2026-09-25T18:17:29.193

Modified: 2026-09-25T19:17:55.830

Link: CVE-2026-65828

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-09-25T20:30:17Z

Weaknesses