Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the authentication token used to access the mailbox. The system attempts to hide this token in the log, but the masking is incomplete: for the token format Microsoft uses (JWT), only the first part is hidden, while the remaining parts remain readable in plain text. A Zammad admin with Microsoft Graph channel access can view these logs and see the partial token, which may reveal sensitive claims such as the account scope, tenant, or timing, and could assist in reconstructing the full token while it is still valid. This issue is fixed in version 7.1.2.

Attack Vector Network

Attack Complexity Low

Privileges Required High

Attack Requirements None

User Interaction None

Vulnerable System Confidentiality Impact Low

Vulnerable System Integrity Impact None

Vulnerable System Availability Impact None

Subsequent System Confidentiality Impact Low

Subsequent System Integrity Impact None

Subsequent System Availability Impact None

No CVSS v3.1

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

No EPSS score available.

Exploitation none

Automatable no

Technical Impact partial

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
zammad zammad affected
Version Status Constraints
< 7.1.2 affected —

No data.

No data.

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Project Subscriptions

No data.

Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://github.com/zammad/zammad/commit/2be46473eee405cc65b86a85d17059802e658532 cve-icon cve-icon
https://github.com/zammad/zammad/security/advisories/GHSA-qh8m-g5vr-7272 cve-icon cve-icon
History

Fri, 25 Sep 2026 20:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Fri, 25 Sep 2026 18:30:00 +0000

Type Values Removed Values Added
Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the authentication token used to access the mailbox. The system attempts to hide this token in the log, but the masking is incomplete: for the token format Microsoft uses (JWT), only the first part is hidden, while the remaining parts remain readable in plain text. A Zammad admin with Microsoft Graph channel access can view these logs and see the partial token, which may reveal sensitive claims such as the account scope, tenant, or timing, and could assist in reconstructing the full token while it is still valid. This issue is fixed in version 7.1.2.
Title Zammad: Microsoft Graph error logs expose partially masked OAuth access tokens
Weaknesses CWE-116
CWE-532
References
Metrics cvssV4_0

{'score': 5.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:L/SI:N/SA:N'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-09-25T18:42:12.452Z

Reserved: 2026-07-15T22:19:06.906Z

Link: CVE-2026-63208

cve-icon Vulnrichment

Updated: 2026-09-25T18:42:09.062Z

cve-icon NVD

Status : Received

Published: 2026-09-25T19:17:55.347

Modified: 2026-09-25T19:17:55.347

Link: CVE-2026-63208

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-09-25T20:15:14Z

Weaknesses