The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.

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Fixes

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History

Fri, 10 Jul 2026 10:15:00 +0000

Type Values Removed Values Added
First Time appeared Themeatelier
Themeatelier chathelp – Click To Chat Button, Woocommerce Chat To Order & Floating Chat Form
Wordpress
Wordpress wordpress
Vendors & Products Themeatelier
Themeatelier chathelp – Click To Chat Button, Woocommerce Chat To Order & Floating Chat Form
Wordpress
Wordpress wordpress

Fri, 10 Jul 2026 05:15:00 +0000

Type Values Removed Values Added
Description The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.
Title Chat Help – Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure
Weaknesses CWE-862
References
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2026-07-10T13:16:42.262Z

Reserved: 2026-07-09T15:51:39.452Z

Link: CVE-2026-15291

cve-icon Vulnrichment

No data.

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-07-10T09:55:01Z

Weaknesses