The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.

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Advisories

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Fixes

Solution

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Workaround

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History

Fri, 31 Jul 2026 19:15:00 +0000

Type Values Removed Values Added
Weaknesses CWE-285

Fri, 31 Jul 2026 06:30:00 +0000

Type Values Removed Values Added
Description The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
Title JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubject
References

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cve-icon MITRE

Status: PUBLISHED

Assigner: WPScan

Published:

Updated: 2026-07-31T19:42:49.082Z

Reserved: 2026-07-07T09:18:59.814Z

Link: CVE-2026-14928

cve-icon Vulnrichment

No data.

cve-icon NVD

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cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-07-31T19:00:10Z

Weaknesses

No weakness.