Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket ids via GET /ticket/print/{id} to render PDFs of other departments' tickets, including full conversation threads.

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Attack Requirements None

User Interaction None

Vulnerable System Confidentiality Impact Low

Vulnerable System Integrity Impact None

Vulnerable System Availability Impact None

Subsequent System Confidentiality Impact None

Subsequent System Integrity Impact None

Subsequent System Availability Impact None

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

No EPSS score available.

Key SSVC decision points have not yet been added.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
faveosuite faveo-helpdesk unaffected
Version Status Constraints
0 affected ≤ 2.0.3

No data.

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Project Subscriptions

Vendors Products
Ladybirdweb Subscribe
Faveo Helpdesk Subscribe
Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://github.com/faveosuite/faveo-helpdesk cve-icon
https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L490 cve-icon
https://github.com/faveosuite/faveo-helpdesk/commit/408076c7fa921133920decceec306b194affdcee cve-icon
https://github.com/faveosuite/faveo-helpdesk/issues/8369 cve-icon
https://github.com/faveosuite/faveo-helpdesk/releases/tag/v2.0.4.RC.1 cve-icon
https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-disclosure-via-ticket-print cve-icon
History

Fri, 06 Nov 2026 19:30:00 +0000

Type Values Removed Values Added
Description Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket ids via GET /ticket/print/{id} to render PDFs of other departments' tickets, including full conversation threads.
Title Faveo Helpdesk through 2.0.3 Cross-Department Ticket Disclosure via /ticket/print
First Time appeared Ladybirdweb
Ladybirdweb faveo Helpdesk
Weaknesses CWE-639
CPEs cpe:2.3:a:ladybirdweb:faveo_helpdesk:*:*:*:*:*:*:*:*
Vendors & Products Ladybirdweb
Ladybirdweb faveo Helpdesk
References
Metrics cvssV3_1

{'score': 4.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N'}

cvssV4_0

{'score': 5.3, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: VulnCheck

Published:

Updated: 2026-11-06T19:14:43.649Z

Reserved: 2026-11-06T18:51:26.462Z

Link: CVE-2026-124025

cve-icon Vulnrichment

No data.

cve-icon NVD

No data.

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses