The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP Object Injection in all versions up to, and including, 3.3.9 via the 'form (specifically the attacker-controlled ticket_label field inside the url-encoded form string)' parameter parameter. This is due to missing server-side authentication and the absence of a class allowlist on deserialization, with the only guard being a nonce publicly emitted on any page carrying the [wsdesk_support] shortcode. This makes it possible for unauthenticated attackers to execute code on the server. A successful exploit requires a single anonymous GET to any public page carrying the [wsdesk_support] shortcode to harvest the publicly emitted wsdesk_nonce value, after which a single unauthenticated POST completes the attack.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Unchanged

Confidentiality Impact High

Integrity Impact High

Availability Impact High

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

No EPSS score available.

Key SSVC decision points have not yet been added.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions
elextensions ELEX WordPress HelpDesk & Customer Ticketing System unaffected
Version Status Constraints
0 affected ≤ 3.3.9

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Project Subscriptions

No data.

Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.

Workaround

No workaround given by the vendor.

References
Link Providers
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L156 cve-icon
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions-two.php#L265 cve-icon
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-ajax-functions.php#L946 cve-icon
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-init-handler.php#L529 cve-icon
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L627 cve-icon
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/includes/class-crm-public-functions.php#L822 cve-icon
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.8/vendor/guzzlehttp/guzzle/src/Cookie/FileCookieJar.php#L45 cve-icon
https://plugins.trac.wordpress.org/changeset/3797458/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-public-functions.php cve-icon
https://www.wordfence.com/threat-intel/vulnerabilities/id/f14b07ce-8893-4f8c-a501-5da6ec5a3b8f?source=cve cve-icon
History

Fri, 13 Nov 2026 09:45:00 +0000

Type Values Removed Values Added
Description The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to PHP Object Injection in all versions up to, and including, 3.3.9 via the 'form (specifically the attacker-controlled ticket_label field inside the url-encoded form string)' parameter parameter. This is due to missing server-side authentication and the absence of a class allowlist on deserialization, with the only guard being a nonce publicly emitted on any page carrying the [wsdesk_support] shortcode. This makes it possible for unauthenticated attackers to execute code on the server. A successful exploit requires a single anonymous GET to any public page carrying the [wsdesk_support] shortcode to harvest the publicly emitted wsdesk_nonce value, after which a single unauthenticated POST completes the attack.
Title ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.9 - Unauthenticated PHP Object Injection to Remote Code Execution via 'form' Parameter
Weaknesses CWE-502
References
Metrics cvssV3_1

{'score': 9.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H'}

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2026-11-13T09:35:17.360Z

Reserved: 2026-10-29T13:09:51.023Z

Link: CVE-2026-119077

cve-icon Vulnrichment

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cve-icon NVD

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cve-icon Redhat

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cve-icon OpenCVE Enrichment

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Weaknesses